How to get database value of category which is dependent on Assignment Group into Input form screen

Afzal Soudagar1
Tera Contributor

I have a requirement to Edit the existing Incident/Record. I am able to retrieve the Database value of Existing Record on the Record Screen but unable to retrieve the same into the Input Form Screen when Editing.

 

Record Screen for Displaying Data:

AfzalSoudagar1_3-1706882628555.png

 

Input Form Screen for Editing the Existing Record:

AfzalSoudagar1_4-1706882635710.png

 

Sub Category is Dependent on Category field and Category is Dependent on Assignment Group field.

 

 

 

 

 

 

2 REPLIES 2

Siddhesh Gawade
Mega Sage
Mega Sage

Hello @Afzal Soudagar1 ,

 

Can you share what method you are trying to update the record?

 

Regards

Siddhesh

Hello @Siddhesh Gawade ,

 

I am using a Function with an Action Type

AfzalSoudagar1_0-1706884171228.png

 

where in Action has Update Type

AfzalSoudagar1_1-1706884195378.png