Updating Time Worked Field on ITSM Mobile Agent using timer field

jxsaxton421
Tera Guru

Are timer fields supported for editing in the mobile apps? I was attempting to edit the time worked field and am running into errors trying to edit it. I do have the action parameter mapped to the ui parameter. So I was wondering if timer fields are even supported in mobile right now. 

Another community post said to use the Field Service Management action that updates the time worked, so why would it work in Field Service Management but not in agent mobile. 

 

JoshSaxton_0-1665158388134.png

#mobileagent #timecard

 

1 REPLY 1

Russell Abbott
Kilo Sage

Did you ever have a resolution for this issue? I'm looking in to this also.