What is the Maximum concurrent user in a single instance can handle?

[Herman2]

Hi All,

I have an urgent question that I need to reply to the CIO.

For Servicenow, will there be a bottleneck if concurrent users are increasing?

What is the ideal number of concurrent users in an instance?

Any document to proof?

Appreciate your kind help.  

Thank you.

Regards,

Herman

[Mark Roethof]

Hi there,

For questions like these I would recommend asking this from ServiceNow themselves, and not from random community members. For example ask your Account Manager.