Auto response emails generation when responding to a closed incident.

Deepika Gangra1
Tera Expert

‎09-11-2023 05:15 AM

We want users to receive an email when responding via email to an incident that is in the closed state.

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Deepika Gangra1
Tera Expert
In response to Nakka Bhavani S

‎09-27-2023 05:21 AM

Hi @Nakka Bhavani S ,

please let me know which part is missing , why notification is not getting triggered.

 

Thanks in advance.

Deepika

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