cmdb meta in catalogs

[Kunal33]

We are passing cmdb keyword in Meta in catalog item but on the portal its not returning the catalog item which contains cmdb meta.

can we enable that?

[Sagar Pagar]

Hi,

1) Make sure that meta keywords are added by comma separated.

2) Catalog item is active

3) Try by adding another keyword for your catalog item and verify the same.

Thanks,
Sagar Pagar

[B_3]

Hello Kunal,

There is a limit on the number of returned results. If the number of returned results exceeds that limit then no result will be displayed.

Please refer to below link,

Meta search not working on Service Portal

My advice is to remove the common keyword and replace it with something like 'cmdb <keyword>'.

Try adding a suffix/prefix with the most common keyword.

Regards,

Bhaskar