Hide widget based on Region of logged in user

[kun1]

Hi Team, 

We have to hide the widget or page based on the region code of logged in user. To achieve this, i have created a User criteria and write a script in it but its not working.

var locationId = gs.getUserID().getLocation();
var usrLocation = new GlideRecord('cmn_location');
usrLocation.addQuery('sys_id', locationId);
usrLocation.query();
gs.log("Row count=" + usrLocation.getRowCount());
while (usrLocation.next())
{
var userRegion = usrLocation.getValue('u_gyregion_code');
gs.log("userRegion=" + userRegion);
if(userRegion == "NA")
{
answer = true;
}
else {
answer = false;
}
}

Please take a look and help me to correct this.

Thanks!!

[Alikutty A]

Hi,

Can you try this script and see if it works?

var locationId = gs.getUser().getRecord().getValue('location');
var usrLocation = new GlideRecord('cmn_location');
usrLocation.addQuery('sys_id', locationId);
usrLocation.query();
gs.log("Row count=" + usrLocation.getRowCount());
if (usrLocation.next()){
  var userRegion = usrLocation.getValue('u_gyregion_code');
  gs.log("userRegion=" + userRegion);
  if(userRegion == "NA") {
     answer = true;
  }else { 
     answer = false; 
 }
}

Thanks!

[kun1]

 We have a widget announcement which we want to hide for the NA Region users. So , in the widget we added this user criteria under the cannot view. This widget should be hidden but it but it still showing on the portal..

[Harsh Vardhan]

change the first line. 

it should be 

gs.getUser().getLocation()

var locationId = gs.getUser().getLocation();

var usrLocation = new GlideRecord('cmn_location');
usrLocation.addQuery('sys_id', locationId);
usrLocation.query();
gs.log("Row count=" + usrLocation.getRowCount());
while (usrLocation.next())
{
var userRegion = usrLocation.getValue('u_gyregion_code');
gs.log("userRegion=" + userRegion);
if(userRegion == "NA") 
{
answer = true;
}
else { 
answer = false; 
}
}

[kun1]

Yes Harsh, i already changed the first line of the code and run the code in the background script and it showing the output as expected. We have a widget announcement which we want to hide for the NA Region users. So , in the widget we added this user criteria under the cannot view. This widget should be hidden but it still showing on the portal.