UI action to copy attachment from incident table to existing work order records

[Kunal33]

Hi Team,

We have a requirement to create a UI action--Copy attachment to work order on attachment related list on incident form . With this UI action, when we select attachment and click on this button, it copy the selected attachment and move the attachment to related work orders. 

[Kunal33]

UI action is on Global table

[Samaksh Wani]

Can we Connect ? @Kunal33 

[Kunal33]

How?

Requirement is simple. need a UI action on attachments related list on incident table. When we click on that Ui action , it copies what ever attachment we select on target table( you can take any target table like sc_req_item). 

Try this in  PDI and let me know if you able to achieve it.

[Kunal33]

this is UI action created on incident table.

This is work order table and initiated from is the field which store incident num

[Samaksh Wani]

Hello @Kunal33 

var gr= new GlideRecord('wm_order');
gr.addQuery('initiated_from', "incident_num");  // enter any static incident number which is also a number in work order table record just for testing.

gr.query();
var sysID="";
if(gr.next()){
sysID = gr.sys_id;
}

GlideSysAttachment.copy('incident', current.sys_id, 'wm_order',sysID);

gs.addInfoMessage("Attachment updated");
var mySysID = current.update();

Try this to test once whether script is working or not.

Plz Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

Regards,

Samaksh