CMDB Workshop at the New England SNUG - RegisterNow!
Many customers have been asking for real-world guidance on how to build an effective and trusted Configuration Management DataBase (CMDB). ServiceNow has consolidated key best practices and lessons learned into a CMDB workshop session which we are bringing to the New England SNUG on December 1st from 8:00am to 10:00am.
This optional session will be full of practical advice and is targeted towards CMDB owners, change and configuration managers, service management managers/directors. This session also includes breakfast. Seats are limited, so please register ASAP.
Date: Thursday, December 1st
Time: 8:00am to 10:00am
Location: Staples
Address: 500 Staples Drive
Framingham, MA 01702
• CMDB Business Use Cases
• Top Reasons for CMDB Failure
• Define CMDB Goals and Objectives
• Configuration Management Maturity Model
• Configuration Management Best Practices
Click here to register
