Eureka: Enabling Servicenow Mobile Application.

calicea
Giga Expert

I found that NOW has an app for the iPhone with the Eureka Release.   I have downloaded it, but need to understand how to enable the Service-now Mobile App on the instance.   Has anyone had success with this?

Using the Smartphone Interface - ServiceNow Wiki

1 ACCEPTED SOLUTION

The Mobile UI Plugin is what I needed to activate,   You have to be an admin at the Global Level.   I have turned it on in my sub-production instance and have connected with the mobile app on my iPhone.


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kvillalobos
Giga Contributor

You need to activate the Mobile UI plugin first in your instance.



Let me know if you get it working.



Here is the wiki article:


Smartphone Interface - ServiceNow Wiki


The Mobile UI Plugin is what I needed to activate,   You have to be an admin at the Global Level.   I have turned it on in my sub-production instance and have connected with the mobile app on my iPhone.