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02-05-2015 11:47 AM
I found that NOW has an app for the iPhone with the Eureka Release. I have downloaded it, but need to understand how to enable the Service-now Mobile App on the instance. Has anyone had success with this?
Using the Smartphone Interface - ServiceNow Wiki
Solved! Go to Solution.

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02-10-2015 06:57 AM
The Mobile UI Plugin is what I needed to activate, You have to be an admin at the Global Level. I have turned it on in my sub-production instance and have connected with the mobile app on my iPhone.
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02-09-2015 10:48 AM
You need to activate the Mobile UI plugin first in your instance.
Let me know if you get it working.
Here is the wiki article:
Smartphone Interface - ServiceNow Wiki

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02-10-2015 06:57 AM
The Mobile UI Plugin is what I needed to activate, You have to be an admin at the Global Level. I have turned it on in my sub-production instance and have connected with the mobile app on my iPhone.