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Blog Articles

Looking for ServiceNow talent? For Hire!

Hello all!I manage ServiceNow's Academic Partner (AP) Program as part of Education Services. The AP Program works with leading educational institutions to integrate our authorized training content int...

Hiding the shopping cart in ESS

When a user logs in to ESS Catalog. They see an annoying 'Empty' Shopping cart on the page, which most of the clients request to be hidden.Below is the code that helps achieve that.Eureka: Update the ...

HP SiteScope to ServiceNow Integration

What is it?HP SiteScope is a web monitoring software that focuses on constantly checking the performance and availability of your Web sites. The infrastructures can be of mass variety including everyt...

oAuth library for GotoMeeting

Earlier last year, I blogged about a way to mimic oAuth using HTTP Client. But it is of no use because the package HTTPClient is retired from Calgary. Also, we aren't using the Service Now features to...

ServiceNow - Workday Integration

Workday is a tool that provides enterprise cloud applications for human capital management, payroll, financial management and analytics. It has grown rapidly to 700 customers using its software suites...

Batch add all users to a Group

I just had to create a group which contains all 6000 users in our system. Here's a simple little script that can do just that://first create an empty group and get its sys_idvar group_sys_id = '';//th...

Change Requests - Affected Users and Groups

One thing that I've always found problematic with Change Requests in Service Now is that there is no easy way to analyze the actual impact on users and groups. The Affected and Impacted Services/CIs t...