Auckland SNUG July 12th

[craigwall]

Please join us and other ServiceNow customers at our next User Group (SNUG) event for some food, drinks and networking.

We’ll hear from Beth Coleman, our local Knowledge Centred Service (KCS) expert who will share her work in this space as well as the emerging topic of Intelligent Swarming. Bring your questions.

 ServiceNow will also present a few tips and highlight some of the great free resources available to you to help plan and delivery value using your platforms.

Venue: The Fox, 85/87 Customs Street West, Viaduct.

Date and time: Tuesday 12th July @ 4:30-6:30pm

RSVP: email to craig.wall@servicenow.com incl any dietary requirements

I hope to see you there.

Craig Wall

[craigwall]

Hi there,

Thanks again for attending our SNUG meeting on Tuesday. My apologies for the technical glitch re the presenting. I think we’ll look for a better venue next time round. Hopefully you all enjoyed Beth’s chat and the networking anyway. Please see the message from Beth and her generous offer below. I also mentioned I’d share some content I’d intended to show you so that is all below. Keep a look out for our next SNUG meeting which I will lock in the diary soon; most likely early Sept. We should be able to talk about the Tokyo release by then!

Now Create tons of assets to help planning and implementation of pretty much all products. Should be a first stop for any new deployment project in planning.

Success Maps on our Customer Success site. Another must view repository to check prior to starting new deployments.

While you are on the Customer Success site also browse the Workbooks and Checklists.

Now Experience Components on our developer community. I wanted to show the wealth of UI components we provide for you to use in UI Builder to create unique user interfaces.

Knowledge Digital content is still available for you view. Check out customer sessions or ServiceNow experts sharing knowledge.

Two Academies on our Community. These host webinars you can see on-demand on deep dive topics for their areas. One on Platform and one on Employee Center

Message and offer from Beth Coleman:

Thanks very much for the opportunity to talk on KCS and Intelligent Swarming - what a great group! I was really excited by the enthusiasm and questions and hope everyone had a few useful ideas from the talk. As mentioned a discount offer:

For all NZ ServiceNow SNUG members: 

25% DISCOUNT KCS and Intelligent Swarming July - August public workshops (https://catalynk.co/workshops)  On the checkout form, select upper left corner: Enter Promo Code: SNUG 

And to answer further questions and continue discussion:

From 12:00 pm - 1:00 pm Friday July 15th catch up for a questions and a few slides

Zoom link: 

https://us06web.zoom.us/j/9774899968?pwd=ME1JbnJSSHdWY3Exb1V6NnQ4Wk9zUT09

(Meeting details below)

From 1:00 p.m - 3:40, feel free to schedule a call or Zoom meeting (20 minutes or more) at: Schedule a Zoom meeting or phone call

To answer any further questions, feel free to join in a discussion on the Auckland SNUG on ServiceNow -  we'll share slides in the shared ServiceNow SNUG space.

Regards,

_____________________________________________

Craig Wall

Solution Consulting Manager, New Zealand

M: +6421746138

servicenow.com

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[Carl32]

Thanks Craig, great KCS insights from Beth and nice to finally to see a few faces in 3D! See you next time.

Carl @TheWarehouseGroup