Calender Toolbar in CSM/FSM workspace

Salmon Raj V
Tera Contributor

‎12-12-2024 01:00 AM

Dear #Community

 

Can anyone please suggest, how to remove Calender item in Toolbar (Left side Panel) in #CSM/FSM workspace

 

Your suggestions are most appreciated.

SalmonRajV_0-1733993875650.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-12-2024 01:29 AM

Hi @Salmon Raj V 

 

I checked in My PDI and did not find the calendar icon. It is list page , which you need to check. Best check via UI builder. 

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Dr. Atul G. - Learn N Grow Together
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MGOPW
ServiceNow Employee
ServiceNow Employee

‎12-16-2024 02:03 PM - edited ‎12-16-2024 02:04 PM

You should be able to go to configure the experience in UI builder and edit the L1 menu items from the experience settings there. I cover how to create a new L1 menu item in these lab steps, if you want to check them out and work backwards from there. 

 

Replace the parts of the lab guide that tell you to go to the SOW workspace, with the CSM/FSM workspace.

Senior Outbound Product Manager, Agent Experiences
Next Experience Center of Excellence: https://nxtxp.link/coe
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