Can I hide or even add items to the Preferences?

Omar28
Tera Contributor

50m ago

I've two use cases.

  1. There are some baseline preferences I want to set for the users and just not have it display on the the Preferences for them to deviate form the standard.
  2. There are some custom items I do want them to be able to toggle from the easy to reach page.
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1 REPLY 1

Tanushree Maiti
Mega Patron

24m ago

Hi @Omar28 

 

Refer this :

1) User preferences 

https://www.youtube.com/watch?v=7PVOGfFz0MA

KB0695391 How to make 'After Form Loads' or 'On-demand' the default 'Related list loading' for all u... 

Remove User Preference section from Service Portal 

 

2)

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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ServiceNow Tip: Default User Preferences!!
ServiceNow Tip: Default User Preferences!!
youtube.com/watch?v=7PVOGfFz0MA
Setting Default User Preferences in ServiceNow (CMDB Relationship Example) Learn how to configure default user preferences in ServiceNow, ensuring consistent settings for all users who haven't personalized their own. This video focuses on setting the default level for the CMDB Relationship. Key ...
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