Can I hide or even add items to the Preferences?

[Omar28]

I've two use cases.

1. There are some baseline preferences I want to set for the users and just not have it display on the the Preferences for them to deviate form the standard.
2. There are some custom items I do want them to be able to toggle from the easy to reach page.

[Tanushree Maiti]

Hi @Omar28 

Refer this :

1) User preferences 

https://www.youtube.com/watch?v=7PVOGfFz0MA

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Remove User Preference section from Service Portal 

2)

[Omar28]

Thank you for the response, however I have run thru all of those options (minus the SP as that's not the scope of what I am trying to achieve in the Platform).

The issue with setting a System default is that is merely that..the default.  The users can then can still see it, toggle it and deviate from the standard we want applied. 

While we could put a Business Rule (this solution has previously been posed in the community) on the [sys_user_preferences] to abort any insert/update against records with a name matching one with system=true or specify a check against the value for the name field.  

I think I should have added an image initially to set understanding of where I am looking and what the goal is.  I mean that when users go to the Preferences item in their user drop down from the Platform UI itself.  I picked one at random for "I'd like to hide this so they ONLY have the system setting specified".

I am also interested in adding a tab with our own settings we want too allow them to centrally manage in the same manner.