Change the left-hand bar in Agent Workspace for HR Case Management

CCSF-Syd
Tera Expert

Hi,

 

I am wondering how to customize the left-hand bar in the Agent Workspace for HR Case Management (see the attached screenshot). In this case, I just want to get rid of the gradient.

 

Thanks in advance!

6 REPLIES 6

Thanks for the responses. I would be happy to put in custom CSS, but I cannot seem to find out where. I created a custom theme in Theme Builder and I have published it, but I can't tell where to put custom CSS. 

 

Any hints?

Kevin83
ServiceNow Employee
ServiceNow Employee

In my case I edited the theme record directly as I didn't think that was something themebuilder supported directly. So I went to /sys_ux_theme.do?sys_id=31bf91ae07203010e03948f78ad30095&sysparm_record_target=sys_ux_theme&sysparm_record_row=17&sysparm_record_rows=23&sysparm_record_list=ORDERBYname

Screenshot 2024-10-03 at 8.56.08 AM.png

then I clicked on Colors which brought me to:
/sys_ux_style.do?sys_id=a197a38107b03010e03948f78ad30059

the links will be different for your custom theme but it should be same general idea.

In this case you are changing CSS variables. I don't believe there is a way in the left hand nav bar to change the CSS in another way like editing a value in UIB.