Color Themes in Next Experience/Polaris?

phenkry · ‎11-15-2023

Hi,

after starting "switching over" to Polaris, we now see that there are only 2 color schemes available. Why is that? Are there others that need to be activated or something similar? Or can the ones from UI16 be lifted over somehow?

thanks in advance - Parker

Polaris:

UI16:

Dr Atul G- LNG · ‎11-15-2023

Hi @phenkry

Yes, only 2 themes are there and if you want make changes follow this:

https://www.servicenow.com/community/now-platform-articles/change-the-header-s-background-color-in-t...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1118116

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Brad Tilton · ‎11-15-2023

Hi Parker,

We've seen that for the most part customers theme the instances to match their company's branding rather than using the OOB themes. You can use theme builder to create a new theme as well. Here is a good place to start with the new Next Experience Themes: https://www.servicenow.com/community/next-experience-articles/next-experience-ui-theming-overview/ta...

phenkry · ‎11-16-2023

Hi Brad, thanks for the reply. We haven't bothered with company branding, but we used the themes to differentiate between the different environments. Out of curiosity, where/how are those OOB themes stored?

Alex Winkley · ‎08-01-2024

Glad to see someone else had the same thought as me! Did you use AG - LearnNGrow's method above to restore this differentiation or did you go another route?