Custom Workspace - How to default collapse Attachment Contextual Side Panel?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-16-2022 08:40 AM
Does anybody know how to make the Attachment (clip-board icon) Contextual Side Panel component be collapsed by default when opening a custom workspace record form?
- Labels:
-
Workspace : Next Experience

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-16-2022 08:45 AM
Hello,
I think that's not possible.
Please hit like and mark my response as correct if that helps
Regards
Regards,
Musab
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-17-2022 04:34 AM
This is the user preference that controls it. Set the value to false and mark "system" as true.
workspace.showAgentAssist
Set this to system and it will be collapsed by default. Note that it is used in all workspaces so it would be applicable everywhere.
ServiceNow Community Rising Star 2022/2023