Defaulting the Global search in SOW (Service Operations Workspace)
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05-21-2025 02:06 AM
Hello Service now family,
I've received a new requirement from the client related to service operations workspace. They would like Global search to be set as the default search option, even in Service operations workspace view / page. As I'm new to workspace, I'd appreciate your guidance on how to implement this.
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07-21-2025 07:52 AM
hi All
Try this link
sys_ux_screen.LIST and search the search results default mark inactive . Service operations workspace can remove in the global search