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Defaulting the Global search in SOW (Service Operations Workspace)

arunkulal
Tera Contributor

‎05-21-2025 02:06 AM

Hello Service now family,

 

                        I've received a new requirement from the client related to service operations workspace. They would like Global search to be set as the default search option, even in Service operations workspace view / page. As I'm new to workspace, I'd appreciate your guidance on how to implement this. 

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mdsat5
Tera Contributor

‎07-21-2025 07:52 AM

hi All

 

Try this link

 

sys_ux_screen.LIST and search the search results default mark inactive . Service operations workspace can remove in the global search

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