enable subscribe button on knowledge article in service operations workspace?

[Kiran Kumar 76]

I have to enable subscribe button on service operation workspace view for an article ,can you please guide how thic can be achieved

[Sohail Khilji]

Hi @Kiran Kumar 76 ,

Here are the solutions : 

https://www.servicenow.com/community/now-platform-forum/how-do-i-enable-the-subscribe-button-in-know...

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/configure...

[Kiran Kumar 76]

Thanks @Sohail Khilji 

Can you please tell me if there is no OOTB subscribe button on workspace for knowledge we have to customize this by creating new button, because i see the other two 1. flag artcle 2. copy link shown are coming ootb

[Sohail Khilji]

@Kiran Kumar 76 ,

yes, but you will have to customize to make the visiblity of the subscribe button.

[Kiran Kumar 76]

Hi @Sohail Khilji 

can you please confirm, There is not OOTB subscribe button on the knowledge article right on workspaces? we need to create one and its a customization