Hi All,
I am currently configuring a new Workspace in UI Builder (we don't have App Engine Studio).
As part of this I've enabled a side menu and I'm looking to create something as a landing page/workspace for our internal itil users similar to Agent Workspace.
A few questions on workspaces that hopefully someone can help with:
1. How do you configure/add the new interaction button to a workspace? CSM/FSM Workspace has this by default, CMDB workspace and the one I've created do not.
2. Is it possible to configure this new interaction list like in Agent workspace?
Example of what we have in agent workspace. In agent workspace you can configure what shows up when you click the plus icon, we removed interaction and added the service catalog or a new incident record:
3. Is it possible to add the service catalog into the side menu navigation OR into the new interaction menu?
Example of what we've done in agent workspace, we added it as an icon on the left AND via the new interaction menu:
Any help from someone who has configured a workspace will be much appreciated!
Thanks,
Rhodri
