Field decorators for timer field (CSM Workspace)

[matthias-b]

Hello,

I've tried to set up a field decorator for the "Time Worked" Field (Type: Timer). 

The decorator is not visible on the timer field. If another field is selected in the decorator configuration, it appears as expected.

 

[Chetna_dev]

If the field decorator isn’t showing for your "Time Worked" timer field, try these steps:

1. Compatibility: Ensure decorators can be applied to timer fields.

2. Field Configuration: Check the dictionary entry for any restrictions.

3. Form Layout: Ensure the "Time Worked" field is included in the form layout.

4. UI Policies/Scripts: Look for any UI policies or client scripts affecting visibility.

5. Clear Cache: Refresh your browser cache or ServiceNow application cache.

6. Different Views: Test in another view to see if the issue persists.

7. Check Logs: Look for errors in the browser console or ServiceNow logs.

8. Version Issues: Confirm no known issues with decorators on timer fields for your ServiceNow version.

if you found this helpful please accept as solution and mark helpful

best

Chetna