Field decorators for timer field (CSM Workspace)

matthias-b
Tera Contributor

‎10-02-2024 05:12 AM

Hello,

 

I've tried to set up a field decorator for the "Time Worked" Field (Type: Timer). 

The decorator is not visible on the timer field. If another field is selected in the decorator configuration, it appears as expected.

 

chrome_CxckHzPccO.png

 

0 Helpfuls
  • 253 Views
1 REPLY 1

Chetna_dev
Kilo Sage

‎10-02-2024 06:25 AM

If the field decorator isn’t showing for your "Time Worked" timer field, try these steps:

  1. Compatibility: Ensure decorators can be applied to timer fields.

  2. Field Configuration: Check the dictionary entry for any restrictions.

  3. Form Layout: Ensure the "Time Worked" field is included in the form layout.

  4. UI Policies/Scripts: Look for any UI policies or client scripts affecting visibility.

  5. Clear Cache: Refresh your browser cache or ServiceNow application cache.

  6. Different Views: Test in another view to see if the issue persists.

  7. Check Logs: Look for errors in the browser console or ServiceNow logs.

  8. Version Issues: Confirm no known issues with decorators on timer fields for your ServiceNow version.

if you found this helpful please accept as solution and mark helpful

best

Chetna

0 Helpfuls