Filter component is not working in Service Operations workspace
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‎02-10-2023 05:50 AM - edited ‎02-15-2023 02:21 AM
Hello All,
I have a requirement to create a dashboard and need to visible in the service operations workspace in the Tokyo version, So, I followed below steps.
1)Firstly I have copied all the pages in the platform Analytics workspace to service workspace operations.
Those pages are Analytics center, Dashboard, All-Dashboards, KPI details & Visualization Designer.
Refer the below screenshots.
2)Then I have linked all the pages to each other in the service operations workspace, and those pages are working fine with each other.
3)After I have opened the Service operations workspace and open the dashboard page and clicked the create new dashboard option and selected technical editor method
4)I have added some filter & data visualization components in the dashboard.
5)After that I have opened the dashboard page in Service operations workspace and clicking the acknowledged filter
and selecting the TRUE value. I have tried all the other filters also and those are also not working.
6)But after clicking apply option, it is showing as in below screen shot and filter is not applying for the dashboard
7)I have checked the option follow the filters option dashboard and it is also enabled.
8)The same dashboard which I have created using the Platform Analytics workspace is working fine and those filters are also working.
9)My main problem is that the dashboard which I have created using the service operations workspace is not working properly.
Could anyone please help me for this resolution. If any need thing needs more about this question, please reply and so I can give more answer for that.
Thankyou in Advance,
Teja.
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‎05-16-2023 04:18 PM
Hi Teja, I am also having this issue but in the Platform Analytics workspace, were you able to solve it?

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‎08-17-2023 10:03 AM
I am having the same problem as well. Did either of you solve it?