From where can we configure the UI actions on the case form like Discuss, Escalate Case etc.

[rohit_hatkar1]

From where we can configure the UI actions on the case form on the CSM/FSM workspace. Also attached the image for your reference.

[rohit_hatkar1]

Hi @Ankur Bawiskar  Thanks for the reply, 

I am concern about the the 

1) "Discuss" UI Action 

2) UI Actions under this three dots

I need to handle the visibility only the assignment group member should be able to see those actions.

[Ankur Bawiskar]

@rohit_hatkar1 

I think "Discuss" button can't be shown/hidden based on group

Either it's enabled for all or disabled for all

Discuss and Follow buttons -> response from me recently

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