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Homepage Redirect Rules in Next Experience

When users log in to ServiceNow, they typically see role-based dashboards on the homepage, with the exception of ITIL agents directed to the Service Operations Workspace (SOW). But how is this homepage redirection configured behind the scenes? While ...

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Introduction to Declarative Actions

 Center of Excellence / Workspace / Introduction to Declarative Actions   FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not work on later releases.    ...

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Ashley Snyder by ServiceNow Employee
  • 65998 Views
  • 36 comments
  • 58 helpfuls

Workspace App Shell UX Page Properties

 Center of Excellence / Workspace / Workspace App Shell UX Page Properties     FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not work on later releases...

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Ashley Snyder by ServiceNow Employee
  • 30464 Views
  • 12 comments
  • 38 helpfuls

How to use AMB Record Watcher in ServiceNow UIB

AMB Record Watcher Data Resource Hello!  There is a new, but not necessarily easy to find, feature in Tokyo that allows you to easily monitor a table and react to events in your UI Builder (UIB) application when a record changes in that table.   Thi...

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Jon G Lind by ServiceNow Employee
  • 5881 Views
  • 6 comments
  • 12 helpfuls

All About Data Resources in UI Builder

Data Resources in UI Builder A data resource [sys_ux_data_broker] in UI Builder mediates data between a component and the ServiceNow server. The data resource brings data from the server to the component, and it brings updated data back to the server...

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Brad Tilton by ServiceNow Employee
  • 33386 Views
  • 24 comments
  • 27 helpfuls

UI Builder || Alert messages on custom pages

If you are building your custom page on UI builder and want to show a message based on certain conditions then here are the ways to do it. 1. From "Add alert notifications" event: The page event handler "Add alert notifications" can be used to show t...

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Stepper Component in Configurable Workspaces

Process flow formatters in ServiceNow’s native view offer a visual representation of a record’s state progression. While not interactive, they can be prominently displayed at the top of the record. However, as we began migrating to workspaces, these ...

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Portal Experience FAQs

 Center of Excellence / Portal Experience / Portal Experience FAQ             1. Is Service Portal being deprecated? Per the Employee Center FAQ:    No, Service Portal is not currently being deprecated, as there are many customers who are currently ...

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Ashley Snyder by ServiceNow Employee
  • 4291 Views
  • 3 comments
  • 8 helpfuls

How to use UI Actions in Workspaces

 Center of Excellence / Workspace / How to use UI Actions in Workspace   FYI: This article has not been updated or reviewed since the Tokyo release. Use at your discretion, but be advised that these methods may or may not work on later releases.     ...

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Ashley Snyder by ServiceNow Employee
  • 128560 Views
  • 61 comments
  • 101 helpfuls
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