how can I set notification/system notification true from code (not ui by clicking)?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-10-2025 02:00 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-10-2025 02:11 AM
Hi @AlexandraSz,
can you please elaborate a bit more? This is too vague to understand your goal..
This reply is 100 % GlideFather and 0 % AI
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-10-2025 04:10 AM
as I wroted below:
there's this screen:
and a I want toggle the System notification from code, not from UI because there are too many users who need to configure this
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-10-2025 02:13 AM
Hi @AlexandraSz,
You can use this Glide function: setActive(GlideRecord notification, Boolean active)
It sets the user preference for a destination to receive or not receive notifications.
Link: PreferenceDestination - Scoped, Global | ServiceNow Developers
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-10-2025 02:18 AM
I want to sent emails some users, and some of them didn't get email, because their notification is on, but their system notification is off. I don't want to check hundreds of users manually one by one if they have it enabled or not. I want to set it for the users in bulk, preferably from code.
