how Service Workspace Portal is connected to agent workspace can we update with service portal

ABHAY_M
Tera Guru

agent assist filters the catalog item based on search and provide the link but it opens from Service Workspace Portal can we modify the behaviour if yes please suggest the workaround we want to link service portal from workspace not the  Service Workspace Portal.

8 REPLIES 8

Ihor
Giga Expert

btw, if you were success with hookjs can you share how to use it?

Hi Lhor,

The approach [page route map] will be impacted to all workspaces.

For the hookjs, I have TODO script on my PDI, unfortunately, my PDI have a problem and cannot wake up. When it comeback, I will post this script here

 

Hope this help!

Approach hookjs

  • UI Action [Create Request]

find_real_file.png

  • UI Script (hookjs)

find_real_file.png

=> Result

find_real_file.png

find_real_file.png

Sal23
Mega Contributor

What would hoojs be?