How to add user details in the SOW

[Gopal14]

Hi Team,

I want to edit Caller section in Service Operations WorkSpace for Incident

In the caller section, after Name rightnow it is displaying timezone.

Now I want to show first name, then manager name, then timezone.

How to create another assist here

[Ankur Bawiskar]

@Gopal14 

this link has solution and talks about updating script include

Configuring the caller card in service operational workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Gopal14 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Gopal14 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Gopal14 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.