How to auto populate the instance name in catalog form variable

Ajay Singh2 · ‎11-02-2023

How to auto populate the instance name in catalog form variable like if its dev than display Dev when QA than display QA and when prod it should display PROD

SANDEEP28 · ‎11-02-2023

@Ajay Singh2 You can use below client script and script include

Script include : instanceDetails

In below script you can replace the actual keyword present in your instance name like dev, qa & prod under indexOf function

var instanceDetails = Class.create();
instanceDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getInstanceName:function(){
		var instanceName = gs.getProperty('instance_name');

		if (instanceName.indexOf('dev') > -1)
		return "Dev";

		if (instanceName.indexOf('qa')  -1)
		return "QA";

		if (instanceName.indexOf('prod') > -1)
		return "Prod";

	},
	

    type: 'instanceDetails'
});

Client script

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var getInstanceDetails = new GlideAjax('global.instanceDetails');
    getInstanceDetails.addParam('sysparm_name', 'getInstanceName');
    getInstanceDetails.getXML(InstanceName);

    function InstanceName(response) {
        var answer = response.responseXML.documentElement.getAttribute("answer")
        g_form.setValue('instance_name', answer); // where you want to set the instance name set in that field
    }
    

}

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Harsh_Deep · ‎11-02-2023

Hello @Ajay Singh2

You can use this -

var instanceName = gs.getProperty('instance_name');

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

Ajay Singh2 · ‎11-02-2023

yes i am using but issue is how to use in client script it is showing you can not use gs in client script because its server side. So please advise what to do in this case.

yaswanthi2 · ‎11-02-2023

Hi @Ajay Singh2

If it auto populate when the form loads then you can try glide Ajax

Client Script

function onLoad() {

var ga = new GlideAjax('myScriptUtils');

ga.addParam('sysparm_name', 'nameOfInstance');

ga.getXML(InstanceName);

function InstanceName(response) {

var answer = response.responseXML.documentElement.getAttribute("answer");

g_form.setValue('short_description', answer); // where you want to set the instance name set in that field

}

Script Include:

var myScriptUtils = Class.create();
myScriptUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {

nameOfInstance:function() {

var instanceName = gs.getProperty('instance_name');

return instanceName;

} ,

type: 'myScriptUtils'
});

Ajay Singh2 · ‎11-02-2023

I am using on change. Please see attached screenshot.