How to autocreate RITM once date is expired

[Gopal14]

Hi Team,

How to auto create RITM once date is expired.

Ex:

Date is expired, then automatically needs to create Requested Item.

How to create automatically Requested Item

[Jitendra Diwak1]

Hi @Gopal14,

Please follow the standard process as per the Servicenow like REQ>>RITM>>TASK in this manner. To create the this aurmatically, please write this code in schedule job and valide when your date is going to expire:

try{
	var cartId = GlideGuid.generate(null);
	var cart = new Cart(cartId);
	//add your requested item to the cart by sys_id of the catalog item
	var item = cart.addItem('0336c34407d0d010540bf2508c1ed096', 1);

	//fill in the variables on the request item form
	cart.setVariable(item, "asset", "00a96c0d3790200044e0bfc8bcbe5dc3");
	cart.setVariable(item, "multiple_choice", "Phoenix");
	var rc = cart.placeOrder();
	gs.info(rc.number);

}
catch(ex){
	gs.info(ex);
}

Please pick the variable name where they are mandatory.

Please accept my solution if it works for you and thumps up.

Thanks

Jitendra