How can we report which default dashboard our process users have set?

Johan van den H
Kilo Sage

When I open the ServiceNow platform (not the frontend) I am presented with a dasboard.

When I choose another dashboard, that dashboard will become the default dashboard that will be shown when I open the ServiceNow platform the next time.

So, my dashboard of choice should be stored somewhere.

 

Is there any way to list what the default dashboard is for our users, so something like a list of accounts with their chosen (last viewed) dashboard?

1 ACCEPTED SOLUTION

Brad Bowman
Kilo Patron
Kilo Patron

This is stored in the sys_user_preference table, in records with the Name = com.snc.pa.ui.preferences_dashboards for each User, where the Value includes the sys_id of the report. 

View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Johan van den H 

 

Check in user preferences

 

AGLearnNGrow_0-1727438441820.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Johan van den H 

 

I think, I also put the same details. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Brad Bowman
Kilo Patron
Kilo Patron

This is stored in the sys_user_preference table, in records with the Name = com.snc.pa.ui.preferences_dashboards for each User, where the Value includes the sys_id of the report. 

Thank you @Brad Bowman , this is the information I was looking for!