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How to hide refresh/info/more buttons on Platform Analytics dashboard?

kack l
Tera Expert

Hi Community,

I am using a Platform Analytics dashboard as the home page for employees.
On the top right, three buttons appear (refresh, info, and more options).

For end users, I would like to hide either the last two buttons (info and more) or all three of them.

  • Is there any supported way to hide these buttons?

  • Or is the only option to embed the dashboard in a Workspace page and control visibility there?

Thanks in advance!スクリーンショット 2025-09-05 114300.png

6 REPLIES 6

Bhuvan
Kilo Patron

@kack l 

 

Try using Experience 'Advanced Dashboards' to embed the dashboard in a workspace and you will not get information or refresh icons

Bhuvan_1-1757045232899.png

Below is from PA Dashboards,

Bhuvan_2-1757045292174.png

Below is from dashboard added to configurable workspace,

Bhuvan_3-1757045334240.png

Refer below  link for adding dashboard to configurable workspace,

 

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/performance-analytics/task/a...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

@Bhuvan  ,thank you!

In the Next Experience (Workspace / Dashboard) UI, I see a three-dot (â‹®) "More actions" menu on the top right corner.

By default, it shows several options:

  • Create new

  • Duplicate

  • Share

  • Printer friendly

  • Clear all filters

  • Add to bookmarks

  • Open record

  • Delete

My requirement:

  • Keep the three-dot menu visible.

  • Hide only "Create new" and "Duplicate".

Questions:

  1. Is there any OOTB configuration in UI Builder or Component properties to remove these two options?

  2. If not, can I control this via UI Actions / ACL roles (so only admins see them)?

  3. As a last resort, is there a supported way to hide them via UX Client Script or CSS?

Has anyone already implemented this? Any best practices would be helpful.

Thanks in advance!