Add Teams chat button for caller field for SOW incident form

[snehalataka]

I want to add Teams chat icon after caller field in SOW incident form. However I add the same button in classic incident form but its not reflecting under SOW. 

Appreciate any help! 

[Ankur Bawiskar]

@snehalataka 

that icon is rendered using UI macro in classic and won't work directly in SOW form.

For workspace you can use the icon present on right side panel

check this

ServiceNow integrations with Microsoft Teams in Service Operations Workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@snehalataka 

Hope you are doing good.

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