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3 hours ago
Hello , working on a new instance greenfield. We have Australia release with MIM. Currently we want to hide the Playbook from the sidebar . I tried with some sys properties, just got to this
but as you see the button is still shown. I have also tried finding the sys_ux_screen entry (sys_id 6b77b70d3b4ae2100c5dd1c643e45ae4) from UI builder from the sidebar collection and deactivating it, but it is still visible. Does anyone have any ideas?
Solved! Go to Solution.
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3 hours ago
see if you set it false in script does it hide?
https://instanceName.service-now.com/nav_to.do?uri=sys_ux_screen_condition.do?sys_id=36270f39533431108f2bddeeff7b1216
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
Refer:
Refer: KB2657332 How hide the Playbook tab based on the conditions in the workspace
Is it possible to hide a completed playbook action?
Removing Playbook tab from Agent Workspace for HR Case Management
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti