Objective: Embed an interactive map inside the Opportunity Task record page in CSM/FSM Workspace to support location‑based service validation.
Requirement:
We want to display a map component within the Opportunity Task workspace form where users can select (pin) a location. Upon pin selection, the solution should capture the selected latitude and longitude and on submit to invoke a Service Availability API to validate service coverage/availability for that location. The API response should then be displayed on the Opportunity Task (e.g., availability status, service options, SLA feasibility), and optionally stored on the record for audit and downstream workflow use.
I know CSM/FSM Workspace is built on Now Experience / UI Builder, so Classic UI techniques (UI Macros / g_form) don’t apply. Instead I need to inject capabilities using UI Builder components and connect them via events + data resources (record update / scripted REST). I need to implement the map as a custom component . How to do that specially ?? Any steps by step would be appreciated .
