How to set chrome tab audience in service operations workspace

[VISWANATH KAMAL]

How to set audience in this sys_ux_page_property_list for chrome_tab in service operations workspace?

[Community Alums]

Hi @VISWANATH KAMAL ,

Why you want to set audience for chrome tab as i think that's not possible.

What is your business case?

[VISWANATH KAMAL]

As of now it is visible only to admin and other users are not able see the all options provided in the chrome tab

[Community Alums]

Hi @VISWANATH KAMAL ,

Please follow below steps:

1. Configure the system property for landing page access by performing the following steps.
   1. From the All menu, navigate to sys_properties.list.
   2. To ensure that the user criteria records are used instead of roles to access the landing page, set the glide.ux.user_criteria_enabled property to true.
   3. Click Update.
2. Add the required service desk groups to user criteria of the SOW Service Desk Audience by performing the following steps.
   1. Navigate to All > Now Experience Framework > Building Blocks > Audiences.
   2. Perform the following steps for Select SOW Service Desk Audience.
      1. From the User Criteria Inclusions related list, open the Service Desk Group Inclusion user criteria.
      2. For the Groups field, add the required service desk group that the agent is part of.
      3. Click Update.

[VISWANATH KAMAL]

After adding the service desk group still the all chrome tab options are not visible.