When HR agents accept interaction of type 'chat' in HR configurable workspace 'Agent assist' component is missing.But for us when we open any active interaction chats in HR workspace it's there, but for agent it's hidden.Table configuration is config...
Hi, I'm somewhat new to ServiceNow and am currently in training.I'm currently getting used to the UI Builder, but I'm experiencing some issues.Namely, I have a page which contains a viewport which can be switched between two subpages.When editing the...
Hi,I’m currently working on a requirement where I need to set up a new tag similar to the VIP tag. I’ve configured it at the platform level, but I’m facing an issue at the workspace level.When I check the incident form in Service Operations Workspace...
for the below given code i am not getting any error or response i don't know what's the error in the script i am trying to create knowledge article from this script. The script is triggered but nothing is working /** * @Param {params} params * @Para...
I would like to ask about Knowledge.Currently, we have Knowledge in Japanese language, and Knowledge is displayed when the display language is Japanese. However, there is no Knowledge in English, so the Knowledge is not displayed when the display lan...
I have a requirement where I need to implement playbook for project table. So I have created a playbook for pm_project table using playbook designer but it is not showing in project workspace. When I created playbook for incident table it is showing ...
This is something that's been an issue for a while and I'm wondering if this is a known issue or if it's just not supposed to work. So I have a Page Collection where the UX Extension Point is set up correctly to Tabs component and Form as a controlle...
Hi everyone So - new to UI Builder. Doing an asset management experience for our asset team (Yes, I know of the existing workspace). One of the things I find confusing as a UIB beginner, is the amount of components and what they do. So I need a littl...
Hi togehter, did anyone of you manage to create a declarative action in the Tokyo release following these guides ? https://www.servicenow.com/community/next-experience-articles/introduction-to-declarative-actions/ta-p/2332003https://www.servicenow.co...
Is it possible to sort a list by the Tags field?
EDIT with solution:The extension seems to have been installed correctly.I just had to open the Chrome dev tools and look for the Inspector/Profiler tab. I hadn't done that, because clicking on the extension icon seemed broken so I stopped looking any...
Where can i change this Banner icon in Next Experience header? Under System properties -> System -> Banner image i cant change it, so it must be somewhere else.
I am trying to create new record in UI Builder. A button click would redirect the new page and try to create new record using form component (I set the value of sys_id to -1). However, if user navigates to back and tries to click on that button again...
I need to show the application details like:(UI BuilderApplication ownerProduct OwnerITSLT ownerLike that which data is availalbe in the application tableCan any guide me which component i can use to get it done and what configuration needde
Hi all,I'm working in UI Builder and trying to display a Line Chart that shows cost data (Cost per Mile) related to a selected record from the Assets table.Here's the setup:I have an Assets table.Each asset has related records in a child table Cost...
