When I try to change the coverage in an on-call schedule to a specific user, the system automatically picks a different user and updates the coverage. This issue occurs for both Primary and Secondary coverage.Has anyone else faced this problem? It se...
Hi all,From past few days I am trying to customize the theme and logo of my UI Builder portal but it is not allowing me to do so.I have created a Portal using UI builder and tried to add theme and logo but the changes are not getting reflected. So, o...
Hi,Apologies, I'm just starting out on UI Builder and have run into a hurdle. I have a text value (e.g. Business Application short_description) that we use line breaks in but when it displays in a stylised text box it ignores the line breaks.For exam...
Hello all, I am at a loss. I am new to UI Builder and I can't figure out how to resolve the 'Alert level: Info.This form has not been configured for Workspace. To edit the form, select a different type of record, or contact your administrator.' erro...
Hey,tl;dr before diving into context:What exactly do the JSON-properties "maxCachedPageCount" and "maxCachedPageCount" do and how should we tune them?What are "cached" and "active" tabs exactly? Context:I'm currently having a closer look at UX Page P...
I have created UI Action and made it visible on New Workspace by using Workspace Section in UI Action. But UI Action works in detail Tab But it doesn't work in planning tab. So I need to hide it from Planning Tab. Please help how I can hide it f...
Hello All,I was wondering if anyone has experience on the roadmap component to share with us.I notice the examples in the official doc, but it is almost incomplete regarding the milestone object.For example, what could the structure of the roadma...
g_aw.openRecord("problem", problemSysId); this function work with OOTB workspace like SOW but with my custom workspace it doesn't work
I'm trying to show the user a list in which each item contains an image. When I look at the list directly from the table it shows me the list with previews of all images. When I add the same list in UI builder it shows me what I assume is the sys_i...
Calling all UI Builder wizards! In urgent need of some help. I have a requirement that I am stuck on and wanted to see if anyone had any suggestions or could help solve this problem for me and the community. Background: We have created two custom ta...
I am wondering what might be needed so that we can configure a 'list - simple' component on a page to automatically refresh itself every 15 minutes? I am referring to the "list - simple" component:https://developer.servicenow.com/dev.do#!/reference/...
I’m working in the Audit Workspace and want to automatically populate the "Assigned To" field in the Evidence table with the Owner value from the related Control table. This should happen when a user clicks the New button in the Evidence related list...
I'm using Next Experience after switching from UI16. But I'm missing the function to watch a filed in a form like I can do in UI16. How is that done in Next Experience?See screen shots. This is from a PDI running Vancover release. Please help.Not wor...
Hello guys, I need your help. We have recently upgraded to Yokohama from WashingtonDC. We have a custom table that extends the task table. Our issue at the moment is when you try and export as PDF a record from this custom table. If you export the li...
I’ve overridden the form widget view based on user criteria with a custom view. It works fine for admin users, showing the correct URL and view. But for non-admin users, it redirects to the 'Customer Self Service' view. The console logs the custom vi...