hr agent workspace red bullet

JacekG
Tera Contributor

‎06-17-2024 05:51 AM

Hello,

When using an agent workspace, I got an unexpected red bullet on the assigned_to field visible occasionally in the list view.

I couldn't find it under the highlighted values or in the styles.

Any other ideas where to find it?

Got only user-created picture, because i was unable to reproduce the issue.

Preview file
10 KB
0 Helpfuls
  • 263 Views
3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-17-2024 05:53 AM

Hi @JacekG 

 

It can be any field style configuration. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Yashsvi
Kilo Sage
In response to Dr Atul G- LNG

‎06-17-2024 05:59 AM

Hi @JacekG,

please check below link:

https://www.servicenow.com/community/next-experience-forum/changing-hr-agent-workspace-colouring/td-...

Thank you, please make helpful if you accept the solution.

0 Helpfuls

JacekG
Tera Contributor

‎07-01-2024 03:16 AM

got only this in styles

JacekG_0-1719828944484.png

and it refers to VIP status

0 Helpfuls