HR Agent Workspace UI Builder
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08-02-2023 06:10 AM
Hello everyone,
I have a problem with my workspace. Out of the box the Repeater case card are already there. I want to change from high Priority to the status: waiting for approval. Did have someone already done this? Thank you
Actual result it is not holding the data
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08-02-2023 06:37 AM
Hi @Cristina Costa
You need not go to UI builder to edit this. On the home page where you have these analytics, on top right corner Click on the edit button.
Once you click on the edit button, you can click on the item you want to edit, as in the below image
It will open the configuration box on the right.
In the configuration go to data,
and click on the data source that is present.
You can edit the filter from there.
Hope this is helpful.
Please mark the answer as helpful. If this works.
Thank you.
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08-02-2023 06:41 AM
That is not the problem, My problem is that I can not see the missing data on the carousel .
.
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03-18-2025 01:29 PM
were you able to solve this problem, I'm facing a similar problem