issue in visible of lockpad symbol in workspace view?
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‎06-09-2025 01:11 AM
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‎06-09-2025 01:52 AM
it must be added via UI macro on native form view, but UI macros don't work in Service Operations workspace
what's your actual business requirement and what's that icon doing in native view?
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-09-2025 02:09 AM
If we lock the lockpad the ci's which are related to that service offering are only visible , if we unlock all ci's will be visible.
We want to make it visible same lockpad with existing functionality in Service operations workspace is there any possible way to do that?
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‎06-09-2025 02:25 AM
you can create a custom field decoration for that field
check below links
Set up field decorators in Configurable Workspace
Create a field decorator action
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader