Kindly let me know how to show banner popup outage details incident

[Swati k1]

i have created businessrule to create Outage record , but want to show outage

1. Open up a new Incident, fill out all needed form fields, and click Save.
2. Modify the Impact and Urgency so that Priority = 1 - Critical or 2 - High. Click Save.
3. A banner at the top of the incident is visible that says:

Outage #[Outage Number] has been created for [Configuration Item] since this is a [Priority] incident.

4. Scroll down to the Related Lists area and to the Outage tab. Click on the Outage tab.

[Dr Atul G- LNG]

Hi @Swati k1 

where you want to show this outage on the incident? In this case, you need create a script onload. 

[Dr Atul G- LNG]

Follow this: https://www.servicenow.com/community/developer-forum/how-can-i-add-an-outage-banner-to-an-incident/m...