Long running transaction counter
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‎02-06-2024 07:13 AM
Has anyone noticed in the most recent versions of ServiceNow that the long running transaction counter no longer appears? I believe this started when we upgraded to Vancouver. Is this now deprecated? If so, I'm kind of disappointed as this was a useful feature for being able to easily cancel a long running transaction. If it wasn't deprecated, is there a way to toggle the feature on/off?
Thank you.
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‎04-03-2024 09:39 AM
We have the exact same behaviour since we migrated to Vancouver. I'm trying to see if ServiceNow has now moved this functionality behind a system property.
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‎04-03-2024 10:04 AM - edited ‎04-03-2024 10:05 AM
Hey @AlainT1, I already created a case with ServiceNow. Apparently, they are aware and there's a PRB for it. Who knows when they'll fix it.
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‎07-15-2024 08:51 AM
I am seeing this issue on our prod instance but not on our lower environment instances.
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‎07-15-2024 09:03 AM
Happy to report that Washington brought it back. It's working fine now.
