Need assistance for toggle next experience

meharryman2
Giga Contributor

I want to show next experience toggle for a specific group, i try to change value of the property "glide.ui.polaris.on_off_user_pref_enabled" in system properties table but it did not work. I also tried to manually add a user in "glide.ui.polaris.use" in user preference table but still unable to see the expected results. 
Let me know how to do it. 

5 REPLIES 5

Tanushree Maiti
Kilo Patron

Hi @meharryman2 

 

Go to User Preferences of each member of that specific group. 

Check if following property is there for that user: glide.ui.polaris.use , if yes, make it false.

if not, create a new property as shown below.

Log out and log back in as that user and you should see old UI.

 

 

TanushreeMaiti_0-1773377637621.png

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

If i make the value false and impersonate, user is in old UI (you're right) and if i make the value true and impersonate then user is in new UI. But what i want is to allow only the specific group users to toggle between old UI and next experience UI. And this can be done via "glide.ui.polaris.on_off_user_pref_enabled" this property in sys_properties table but the issue is if i make its value true then toggle option available for everyone and if i make its value false then no one can toggle. 
I want solution of this that how i manage these properties so that only specific group users can see or access toggle next experience. 

Hi @meharryman2 

 

For Specific group : solution is given in this post:

 https://www.servicenow.com/community/next-experience-articles/how-to-roll-out-next-experience/ta-p/2....

 

Try it & Let me know whether it works for you.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

If i make its value false and impersonate then user is in old UI (you're right) and when i make its value true and impersonate user is in new UI. But what i want is only specific group users can see and access toggle next experience and this can be done using "glide.ui.polaris.on_off_user_pref_enabled" this property in sys_properties table. 
The issue is if i make its value true then toggle next experience becomes visible to everyone and when i make its value false then toggle next experience is not visible to anyone.  Need solution for this i mean how i manage these properties so that toggle next experience is only visible to specific group users in preference -> user experience.