Next Experience Dashboard Widget Missing Total Record Count on Group By Reports

hunt4grouse
Tera Contributor

Our Organization is moving to the Next Experience UI. 

A user noticed a change in the display of widgets (group by report). The total count is missing from the top.

An inconvenience that will require us to update dashboards and add another widget to display Score count.

Dashboard Performance is always a consideration. 

hunt4grouse_0-1706285478613.png

 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

I can see

LearnNGrowAtul_0-1706292996862.png

 

@hunt4grouse 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Yes, You are correct. In the actual report build, the total record count appears at the top of the report. When that report is put on a dashboard in The Next display it no longer appears. 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @hunt4grouse 

 

LearnNGrowAtul_1-1706293164689.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Your display does not look like mine in the dashboard view in the Next Experience. If I go back to the old display the total does appear. I'd be happy to do a team meeting to review. gary.anderson@essentiahealth.org