Next Experience now displays logout prompt after session timeout

[Andy Foster]

We recently moved over to the Next Experience and now we are getting a logoff prompt even though the sys property "glide.sys.logout_prompt" is set to false.  As most of our users authenticate via single sign on, in the past this relogged on in the background, but this prompt seems to stall this process now.  Any Ideas on how to fix this.  

[Frank59]

Hi Andy, 

Did you even figure out how to resolve this issue?

Running into this myself. 

Thank you, 

Frank A. 

[Andy Foster]

Current work around was to extend the session timeouts, that way most people who were now noticing these, got these less if for example they go pulled away from what they are doing in ServiceNow into a meeting or something.  Just need to be aware that increasing session timeouts too long can impact system performance if not careful