Next Experience UI domain picker issue
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08-13-2025 06:28 AM - edited 08-13-2025 07:41 AM
Hello,
I need to configure the non admin user who can view and access the domain picker tool in Next Experience UI through user role only and DO NOT add system properties [ “glide.ui.domain_reference_picker.enabled” or “gliide.ui.polaris.domain_picker.role” or” glide.ui.domain_picker.role”] OR User Preferences
I tried with "itil" & "itil" with "snc_read_only" role , but unable to view the the domain picker tool in Next Experience UI Please help to fix this issue.
Utilize User Preferences :
- Navigate to User Preferences (sys_user_preference.list).
- Create a new user preference record or modify an existing one.
- Set the Name to glide.ui.domain_reference_picker.enabled.
- Set the Value to true.
- Set the User field to the specific user or group you want to grant access to.
- Set the System field to false if you want to apply this preference only to the specified user or group.
Regards,
SR
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08-13-2025 06:53 AM - edited 08-13-2025 06:53 AM
Hello ,
You can use a system property to restrict access to the domain picker in both Core UI and Next Experience.
Before you begin:
Role required: admin
About this task
By default, users with the ITIL role, and any roles that include the ITIL role (such as the admin role), can access the domain picker in Next Experience. You can grant other roles access by adding them to the property, or restrict access by removing roles. It’s recommended to restrict this to admin only.
Procedure:
Open the System Properties : sys_properties table
Add this property - glide.ui.polaris.domain_picker.role
Set the property value to a comma-separated list of roles, for example: admin, itil
If this helps, please consider marking my answer as helpful/accepted — it motivates me to stay active in the community and also helps others find relevant solutions more easily.
Thank you!
Shashank Jain
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08-13-2025 07:08 AM
Hi Shashank ,
Thank you , but i need to access the domain picker through user role only [except admin role]. I tried with "itil" &""snc_read_only" roles , but unable to view the domain picker in Next experience UI.
Regards,
SR
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08-13-2025 07:10 AM - edited 08-13-2025 07:11 AM
Add these roles to the above system property and check weather they are able to see the domain picker.
Shashank Jain
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08-13-2025 07:21 AM
The requirment is to access the "domain picker tool" through user role [except admin] only, not by system properties.
Regards,
SR.