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OOTB Declarative action assignment is not working in SOW

Deepanjan ghosh
Tera Contributor

Under SOW, "New" action assignment for create a new Knowledge article is not working.

After clicking on the action, no response is received.

 

Could anyone help me what could be the issue?

6 REPLIES 6

Hi @mp_10 - No, not yet . I am waiting for the solution. 

mp_10
Tera Contributor

We have this working for admin users, but not for knowledge_manager roles.  😞