Process Flow formatter cosmetic changes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2025 04:17 AM
Any idea how we can remove the border appearing around Process Flow formatter ?
How it is now (notice the square outline appearing around flow😞
How I wanted it to be (borderless flow):
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2025 05:29 AM
You have to update the ui formatter
/sys_ui_formatter_list.do?sysparm_query=name%3DProcess%20Flow&sysparm_first_row=1&sysparm_view=
Logic is binded in the ui macro
/sys_ui_macro_list.do?sysparm_query=nameSTARTSWITHprocess_flow&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true
Better to create a new formatter with customized ui macro
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2025 05:55 AM
it comes from OOTB UI macro.
I will recommend not to touch the OOTB UI macro as you might miss updates to it when you upgrade instance.
Even if you update you will have to ensure the code doesn't impact other tables as the same UI macro/formatter is used across different table.
OR
You can use onLoad client script and use DOM manipulation to remove that border, remember DOM is also not recommended.
I couldn't see the border in wm_order process flow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader