Related List condition in Agent Workspace

[chriscarolino]

Hi is there any way to put some condition when to display this Document Task on related list in Configurable Workspace? 

[Arpan Baishya · Accepted solution]

Hi @chriscarolino,

Could you please provide more details as to what you are intending to do with the related list?

For instance, if you wish to hide the list if there are no records present, then you need to head to List Control for that list and check the box that says, 'Omit if empty'. 

For more details, check out Configure list controls 

[chriscarolino]

Hi @Arpan Baishya , 

I was trying to do the List Control but unfortunately when Im trying to check the configure>list control, nothing is appearing. 

Is the View of the record matters because when I use default view there is List control, now when I use workspace_UIB its not.

UPDATE: This works. Thank you so much @Arpan Baishya 

[Arpan Baishya]

Glad to hear that! You're welcome.