Resolution code is not translating
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06-12-2025 03:57 AM
Hi Team,
I have different Resolution Codes for different languages. When we impersonate any user, the resolution codes are showing in that language, but when notifications are sending it is showing in english.
below is my choice
below is in the notification
in notification I am using below way
How can we solve this issue?
1 REPLY 1
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06-12-2025 04:07 AM
Hi @Gopal14
Might be helpful https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720320
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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