Retsrict auto currency conversion in currenct field
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an hour ago
Hi everyone,
I have a requirement where I need to store the value of a ServiceNow Currency field in the currency selected by the user, without converting it to the instance reference currency (USD).
For example:
User selects GBP
User enters 100 GBP
I want the backend to store 100 GBP as-is.
However, ServiceNow automatically converts and stores the value in the reference currency (USD), while only displaying the selected currency on the UI.
I would like to know:
Is there any supported way to prevent this automatic conversion?
Is there a dictionary attribute, system property, or configuration that allows the Currency field to store the entered amount in the selected currency instead of USD?
If not, what is the recommended approach to meet this requirement while still using a Currency field?
Any suggestions or best practices would be greatly appreciated.
Thank you!Hi everyone,
I have a requirement where I need to store the value of a ServiceNow Currency field in the currency selected by the user, without converting it to the instance reference currency (USD).
For example:
* User selects GBP
* User enters 100 GBP
* I want the backend to store 100 GBP as-is.
However, ServiceNow automatically converts and stores the value in the reference currency (USD), while only displaying the selected currency on the UI.
I would like to know:
* Is there any supported way to prevent this automatic conversion?
* Is there a dictionary attribute, system property, or configuration that allows the Currency field to store the entered amount in the selected currency instead of USD?
* If not, what is the recommended approach to meet this requirement while still using a Currency field?
Any suggestions or best practices would be greatly appreciated.
Thank you!