Hello All,
We are on Vancouver, patch 7, hotfix 2a, and are trying to switch over to the Service Operations Workspace for our Change requests. On the regular UI, we have customized the UI action to do this by adding ""&& new ChangeRiskAsmt().hasCompletedAssessment(current)" to the Condition.
For the SOW, I tried doing the same to the 'Request approval" declarative actions, adding the global reference to match the other script conditions:
While this does hide the button, it does not display it when a risk assessment has been completed.
The DAs are in the "Change Management for Service Operations Workspace" scope, while the "ChangeRiskAsmt(SNC)" script includes are global, but so is the "ChangeFormUI" that was working just fine.
I didn't find any cross scope privileges for any of these script includes, so I'm assuming it isn't that. I did try creating one for both "ChangeRiskAsmt(SNC)" script includes, just in case, to no effect.
Does anyone else have some ideas on what to check next? Or on what might be different between the calls to global.ChangeFormUI versus global.ChangeRiskAsmt?
